Exchange Policy

1. Eligibility for Exchange

We accept exchanges within 7 days from the date of purchase. To be eligible for an exchange, the item must be: - Unused and in the same condition as received - In its original packaging with all tags attached - Accompanied by a valid receipt or proof of purchase

2. Non-Exchangeable Items

Certain items cannot be exchanged, including: - Sale or clearance items - Personalized or custom-made products

3. Exchange Process

To initiate an exchange, please follow these steps: 1. Contact our customer service at [connect@tigerthreadsatelier.com/+91 75077 00075] with your order details. 2. Ship the item to 356, Shivaji Nagar Main Rd, Om Sai Nagar, Gandhi Nagar, Nagpur, Maharashtra 440010 within the exchange window. 3. Once received and inspected, we will process the exchange and notify you via email.

4. Exchange Shipping Costs

- Customers are responsible for return shipping costs unless the exchange is due to a defective or incorrect item. - If the exchange is approved, we will cover the shipping costs for the replacement item.

5. Processing Time

Exchanges are processed within 7 business days after we receive the returned item. Processing times may vary during peak seasons.

6. Contact Us

For any exchange-related inquiries, please contact us at connect@tigerthreadsatelier.com. We reserve the right to amend this exchange policy at any time without prior notice.